The second-hand marketplace Members Share Displeasure Over Sizing Updates
Vinted users have been reacting angrily following a change that caused listings displaying inaccurate size information.
This online marketplace has revised its size classifications for women's and children's clothes failing to inform all shoppers about the modification.
Online Platforms Backlash
Countless users and merchants are posting online claiming that product pages now present an altered size classification versus the original listing due to the recalibration.
Vinted explained the revised method more closely matches other platforms.
They have suggested members to check their listings and update the measurements by hand where appropriate, which has left users frustrated.
Measurement Approach Modifications
Before the change, the measurements included one number and one letter, such as S/8 or M/10.
The new system has an alphabetical indicator and numerical range like S/UK 8-10.
With some products, the measurements have been reclassified - such as a large size was formerly size 12 but now shows as UK 16-18.
Member Experiences
Frankie Bridger, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Stephanie Gallen, from Glasgow, said garments she listed on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she said.
Manual Updates
A different user, located in England, explained she became annoyed due to the update requiring manual adjustment the measurements for "each individual item".
"Personally, this is quite irritating, because of my ongoing medical condition and Vinted sales have been crucial for me since losing part of my income," she said.
Service Background
The app has more than 100 million users, including 18 million in the UK.
It has become a favored option compared to resale services such as eBay and Depop.
This represents another occasion where an unanticipated change to the app has proved unpopular: previously, the service retracted a modification regarding delivery choices following member complaints.